Customer Service

Have Support

HomeTown provides customer support before, during and after events to help schools deliver the best game-day experience for their fans.

Hometown Ticketing Employee provides product support for schools and ticket sellers
Hometown Ticketing Client Success Manager assisting a school official through the process

Client Success Managers

Every school is assigned a dedicated client success manager to help schools sell event tickets online. HomeTown provides hands-on support every step of the way, from scheduling events, setting up pre-sale passcodes and answering questions. We’re here for you.

Customer Support

HomeTown provides support to you as well as your fans, by web, phone, chat and e-mail. Our customer support team and FAQ resources are available whenever your fans have questions.

Hometown Ticketing Customer and Fan Support available online or over the phone
Product support for technology issues on mobile, desktop and tablet

Product Support

HomeTown’s on-call support team is available to help with tech questions and system monitoring via phone, chat and e-mail. 

Fast Scans. Happy Fans.